I wanted to try somewhere close to home to get my eyebrows done. I went in and asked for a basic "eyebrow" which is getting them waxed and cleaned up. The woman took me to the back and another woman entered, they seemed to be having an ongoing conversation. Once she looked at me she started talking to her with eyes glancing slightly at me. This to me is the first error. I hate when Im getting service and people talk over me or to another person while Im getting services done. I am in highschool so having your eyebrows presentable is a MUST! She immediately started to wax and then glance at the other woman who had just entered( being that I am younger and wanted to respect my elders I did not stop their conversation or show irratation) they talked continuously and looked at me then would talk some more. The woman who entered after every wax looked either confused or worried (it varied). After a couple of minutes the woman waxing left and said she was looking for more tweezers (she had already tweezed both sides repetetively). The woman who entered second came to get a closer look at me and smiled nervously. I asked "Does it looked bad" with a nervous laugh, she replied "No" in almost the same matter. The waxer came back in with more tweezers they still spoke over me in another language (they are both of asian decent). With the second pair of tweezers she wiped my eyebrows clean (and my forehead!!) and tweezed basically from ear to ear on me. After 5 minutes she said she was finished vaguely showed me a mirror and hurried to have me pay. I asked could i pay her she said yes and i did. I gave her $10 because the service itself is $8. She didnt ask if I wanted to leave a tip, just took my money and started saying goodbye. I was in a rush so I didn't clearly look at my eyebrows till I got home. They look terrible & I start school tomorrow!! We called and told them of what happened. My mom was mad and I more embarassed than mad. They called saying we could come back & get my eyebrows fixed plus our money back. My mom accepted the refund only but said we wont be back till later. The lady said the woman who did my brows was certified (that's obviously arguable). Plus why would I go back as let them mess my brows up even more! This all happened January 5, 2014. Please take my warning and never go here for eyebrows ever!! I would give it a 0 but for this to be published I cant.