Great customer service, lousy food.
First off, my wife and i are ex-New Yorkers and having been raised in NYC, are demanding ""Foodies"". We were told to go check out La Grotta, which is located in the basement of some 60-style apartment building. No view, but we were willing to give it a try. We booked a Saturday night reservation for 9 PM. We got there on time and were told by a dippy young hostess that it would be a ""few minutes"". Few minutes turned into 25 minutes. Not an impressive start. While we were waiting, I couldn,t help but notice most of the awards lining the walls. I noticed that they were all from many years ago --nothing current.
When finally seated, we were given a great deal of attention by the staff. Not less than four staffers waited on us throughout the meal, asking if we needed anything, etc. making us feel like royalty.
Unfortunately as our food experience unfolded, it was quite a dissapointment. I ordered the antipasto special, only to be served a Caprisi salad. When i asked the waitor about it, he told me that they had run out of the antipasto. It would have been nice, if he had informed me of this first and asked me for another selection. Did he think I wouldn't notice the switch?
Next came the main courses. They were small portions and overcooked. I ordered the veal saltimbocca which had the consistency of the sole of my shoe. I was thinking about how I should have brought my McCullough chainssaw with me to cut it. My wife's meal was equally disappointing.
My opinion is that La Grotta, should not try to make Italian cuisine ""fancy"" if they can't pull it off. They should also give better portions for the prices they are charging. If you want to be treated like a king, but fed like a leper, then La Grotta is the place.
As a side note, I think it should be law that restaurants can only display food reviews on their walls going back no more than 5 years. La grotta obviously was once a top restaurant in Atlanta, but no more.