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Neighborhoods
South Atlanta, Southside
AKA

Kool Smiles Pc

Category
Pediatric Dentistry

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Reviews (2)

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11/16/2016

Overall
Expertise
Professionalism

I went to this location with my 3 kids at 3pm only to be informed that they would not be seen because the office realized that their insurance wasn't active that morning. No one gave me a call, apologized or showed any concern for my kids. My kids have peach care medicaid so I made them aware that there must be some type of error and if they went ahead and saw them the visit would be covered because medicaid covers back dates up to 90 days but we were still refused and when I asked for excuses for school they had they single one of my kids names spelled incorrectly.

02/24/2016

Overall

My name is Inyda nelloms. My experience here was awesome. I came in today upset because my appointment was at 12 and I showed up late and my appointment was canceled due to the grace period. Jasmine came up and talk to me and calmed me down along with lilly and dr. Gillespie. They made sure that all the treatment was completed even though I wasn't suppose to be seen today. My son had a lot of treatment that needed to be done and they made it happen. It was late and they were very patient and helpful. Shon as well was a GREAT associate she was hilarious. I just wanted to say thank you to the staff and everyone who made my experience worth it.

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