In mybookCar Collection (edit)
Added to your car collection.
Removed From mybook!

We took this business out of your car collection.

Jim Ellis Mazda Of Atlanta

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details



in Business

Social Links:
Visit Twitter Page   |   Visit Facebook Page

Regular Hours

Payment method:
master card, visa, discover
New Car Dealers, Automobile Parts & Supplies, Used Car Dealers, Auto Repair & Service, Automobile Body Repairing & Painting, Brake Repair, Towing, Tire Dealers, Automobile Accessories
Other Information:

Parking: Valet

More »

Less »


Jim Ellis Mazda Of Atlanta


Review this business:Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Cool place

Nice place to buy a car, the people are friendly

Like this review?YesFlag Abuse
Provided by Citysearch
Great Customer Service

Fast and friendly, good communication, staff appears happy to be there and the customer is important to them!

Like this review?YesFlag Abuse
Provided by Citysearch
Naved Islam
Best in Class Customer Service at Jim Ellis Mazda Peachtree

""World class customer support and workmanship. I live at Alpharetta and drive all the way to get my my vehicle serviced at Jim Ellis Mazda (Peachtree) - the BEST customer service. Special thanks to Ken for the great experiences to date. Extremely satisfied with the world class customer service at Jim Ellis Mazda - Atlanta (Peachtree) - BEST IN CLASS. Ken is an excellent role model for the customer service team.--Naved Islam""\r

Like this review?YesFlag Abuse
Provided by Citysearch
Service at Ellis Audi Atlanta is a mess‎ - ‎

- 2010-09-20
Just returned from picking up my 07 A4 Cabrio after three days of frustration and miscommunication with the service department at Jim Ellis Audi. When we dropped off our car on Thrusday we were informed the service advisor that checked it in was going to put the car under another advisors name since he would be out the next day and the advisor assigned was out on Thrusday. This started a chain of limited accountability and inconsistent communication that I would not expec
...view moret from a premium brand. I ended speaking with 7 people over the course of 3 days who all had different diagnosis of the problem with the car. No one was on the same page. The service advisor was more concerned with selling me 'scheduled manianance' items and and said the car neeed an oil change. When my wife told him the car had just had an oil change he said that he could still do the service without the oil change for $426 vs the $665 it cost with the oil and filter. Evidently the oil change is worth $239. Once we declined this work he stopped contacting us and we had to keep calling to find out when we might expect our car back. No one seemed to know. On of the most comical calls was when I was on the phone with one advisor (cody) telling me the car was ready to be picked up, when another (mike) beeped in to tell me it would be ready in 45 minutes to an hour. In the end the diagnosis on the service invoice was ""Mounting Brackets are Coming Apart"" on the convertable top. Jim Ellis Audi told me they thought someone had taken apart the convertable top. This car has never been in for service at any shop other than an Audi Dealership. The service tech however held that I ""could not prove"" I had never taken my car elsewhwere and said they would not be willing to cover the convertable to that was ""COMING APART"". I told the adivisor that the car had been in for work on the top at Champion Audi in nine months ago and he stated there is no affiliation or communication from one Audi dealership to another, they ""just happen to sell the same brand"". That was all I could take from the service deptartment so I asked to speak with the GM of the dealership and was told no, I could talk to the service manager however. I went to the receptionist and asked again to talk to the GM, no one knew where she was and one associate was asking another if they had seen Tracie come in yet before one finally said 'she's out sick today'. It was 4:00 PM and no one knew where their manager was or if she was coming in for the day. I asked for her phone number and said I wanted to call her when she was back in the office, they gave me a card for Tracie Dean and told me the best wat to reach here was to just send her an email. Unbelievable. This dealership is a mess. 'This was the first and last Audi my wife and I have owned. A month ago I contacted Debbie Graber at Jim Ellis Audi to help me find a Q7 4.2 Premium to purchase. I was debating between the Q7 and a Merc GL450, this experience cemented my decision to go with the Mercedes. Make no mistake, while Audi is branding itself on the same level as Mercedes and BMW, their service, dealership staff and quality are nowhere near that level. STAY AWAY FROM AUDI AND JIM ELLIS' DEALERSHIPSview less

Like this review?YesFlag Abuse
Provided by Citysearch
Best customer service anywhere!

I received excellent customer service at Jim Ellis Mazda when purchasing my new CX-9. I LOVE the car and my whole experience with Jim Ellis Mazda has been wonderful. This is the second car I have bought at Jim Ellis Mazda, and the main reason I came back to get another Mazda was the great service that they provide. I have referred friends to Jim Ellis who are just as happy as I am (they even go past other Mazda dealers closer to them to go to Jim Ellis). The whole buying experience was...view more pleasant and not pushy or uncomfortable like some other dealerships.view less

Like this review?YesFlag Abuse
Provided by Citysearch
Lemons for Tart Lemonade

Save your time and money. Purchased a brand new car from Jim Ellis and asked the car drive without vibration. I spent one year of trips to service, letter writing that included the General Manager, Jim Ellis and the staff of Clark Howard regarding a bent frame. Dealership claimed i wrecked car. That is one way to skirt inability to honor a warranty. Traded car, lost money. Buyer beware.

Like this review?YesFlag Abuse
Provided by Citysearch
Send to Phone
Jim Ellis Mazda Of Atlanta

5855 Peachtree Industrial BlvdAtlantaGA 30341

(404) 592-8786

Send this business listing as a text message to a mobile phone.


Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

Message Business

What would you like to know?



We were unable to send your message. Please try again later.

Add a Photo
Jim Ellis Mazda Of Atlanta

5855 Peachtree Industrial BlvdAtlantaGA 30341

(404) 592-8786

  • Photos should be clear and in focus
  • Photos should be of the business, product or service, not an illustration or clip art
  • Photos should not be an advertisment or include contact information
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo

Remaining Characters: 100

Remaining Characters: 500

We just redesigned! Do you like it?
× Not a Fan

× Thank You!