I'm not a customer, But I tried to be.
I have a Yukon that was not purchased there.
I have called the service dept. twice to get a quote for service.
no one would return my calls. So I called and left a message for the service mgr. No return call from him.
So I called and left a message from general mgr. No return call from him either.
So I sent an e-mail with info. to corporate/ family e-mail.
No response from them.
It seems after 44 yrs is business they would do better than this.
Then again, maybe they don't have to.
Regardless, they could at least respond and say they don't want or need your business.
I hate when companies brag about being family owned or being in business forever.
All that seems mean, is a family owned business can treat you as bad as any large company.
So beware when a company brags family owned and many year of service.
It's a smoke screen.