Posted: 8/10/2007Provided by Citysearch -
My close friend is a manager at Chipotle. He holds a great deal of pride in his work, in his company. Recalling this while finding myself hungry and stuck in 5 o'clock traffic on Piedmont Road, I slid off the grid and walked in for my first visit to this fast food Mexican restaurant. I ordered three chicken tacos and a Dos Equis. They were delicious. I gobbled them heartily until my pace slowed by the third one, which was a godsend. From layers of rice, cheese and lettuce crawled a healthy, happy beetle about as long as my little toe. It was difficult to explain the situation to a wayward staff member walking by my table as he spoke no English. Apparently, the only person in the restaurant with such a rare linguistic skill in America as English-speaking was the manager. All I could make of her from behind was her blond ponytail as she vehemently explained to the Spanish-speaking horde around her behind the counter: ""You better tell her that we will NOT refund the beer."" Alarmed that after finding a live insect in my food anyone in a restaurant managerial capacity would select word choices that described what would NOT be done for the customer, I decided to speak up. ""I don't need anyone to tell me what will NOT be done today. When I find a beetle in my food, a refund is the only thing I want to hear about."" Twenty-year-olds with managerial powers do not appreciate being taught about tactful management by beetle-wary customers. So this wet-eared quota-satisfier one-upped me by telling me that my tone was way out of line and that there was no need for profanity. When did ""beetle"" become a four-letter word? What indeed is happening with the English language and popular refusal to consume insects in America? I advise Mexican food lovers in a hurry to take their profane rights to refuse beetle consumption anywhere but Chipotle.