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Braxton Automotive

CLOSED NOW

Today:Closed

Tomorrow:8:00 am - 6:00 pm

1604 Howell Mill Rd NW

AtlantaGA 30318

(404) 367-4767

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Business Details

18

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

Sat - SunClosed

General Info:
Braxton Automotive Group, Inc. has been serving Atlanta's Volvo, BMW, Mini and Land Rover owners since 1998. We have grown to be one of the premier independent service facilities in the Atlanta metro area. Braxton Automotive Group, Inc. was founded by Steven Braxton, a Bosch Certified and Master ASE Certified technician. Mr. Braxton has 25 years of automotive experience, including extensive Volvo and BMW factory training. Along with Steven is an outstanding team of automotive professionals with over 100 years of combined experience. In addition to experience, Braxton Automotive Group, Inc. has a modern, well-equipped shop with the latest tooling, diagnostic equipment and factory technical information systems. Call us today for all of your repair, service, and maintenance needs.
Extra Phones:

Fax: (404) 367-9859

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Brands:
  • BMW
  • VOLVO
  • LAND ROVER
Payment method:
mastercard, amex, check, company card, debit, discover, insurance, visa
Location:
Conveniently located off the I-75 Howell Mill Rd exit.
Neighborhoods:
Berkeley Park, Northwest Atlanta
Amenities:
FREE Wi-Fi,Same Day Service,Shuttle Service,Refreshments,Financing Available,Warranty
Accreditation:

All Technicians are ASE or Bosch Certified.

AKA:

Braxton Auto Group

Categories:
Auto Transmission, Auto Repair & Service
Other Information:

Parking: Lot

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Reviews

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Posted: 3/19/2015

Overall

Braxton Automotive on Howell Mill provides botched oil changes and poor customer service from Owner Steve Braxton. I had two botched oil changes over a one year period with the most recent being 1/2015. Oil light came on next day and found car was 2 quarts low. Even with that I called 3/2015 to get brakes done. Manager assured me they would take care of me and make up for past discrepancies. While I was en route, he called back to say the owner Steve doesn't "feel we can provide a quality service to you given the failures of the past". WTH? He said the owner felt if I didn't have confidence in them in the past then they probably can't meet my expectations. Mind you they had a note on my account that the technician was reprimanded because of the botched oil change. How is that my fault? Would not recommend this Auto Shop to fix my son's toy car...

Updated: 6/11/2015
Overall
The price is not cheaper than ...

The price is not cheaper than the dealership.
My cigarrette ligher cap was lost during their service but they made no excuses.
Do not entirely trust what is written on the web about their service evaluation.

jlsbuckhead

Posted: 8/19/2011

Provided by Citysearch - 
Overall
Honest Mechanics and Quality Work

Braxton Automotive is my regular mechanic and has been for about 5 years. While they specialize in BMWs, Volvos and Minis, I have taken my Infiniti and Acura there without any problem. They are fast, courteous, and above all HONEST. They may not be the cheapest in town, but I believe they charge fair prices, and in return, I get quality work and can be sure that I'm not getting taken. Steve Braxton is about as good as they come! You will not be sorry if you use them!

Helpful?Flag
photoman164

Posted: 2/16/2011

Provided by Citysearch - 
Overall
Go somewhere else!

I've taken my car here a couple times and have found them to be nice but overpriced, but my most recent visit was why I won't go back. I had an issue with my tail lights and an O2 sensor (which they got me for over $500!) but when I got the car back my rear door locks didn't work! When I asked them to assume the fault and take care of the issue, they said that my car was old and the door locks failed on their own. Really?!?!? Because it was working just fine before I brought it to you! Very disappointing company! I guess the days of customer service have passed them by. Maybe they used to be good but I think things may be going downhill. I won't be going back, and if I were you, I wouldn't go there either!

Helpful?Flag
brookhavenkk

Posted: 11/19/2009

Provided by Citysearch - 
Overall
So much better than the dealership

I tTook my Mini here for the first time this week for an oil change. I had enough of the terrible service at the Mini dealership and was so happy to find Braxton. They completed my oil change in less than 30 minutes, and charged about 1/3 of what the dealership charges.

Bottom line: Braxton completed the service in the time it would have taken to just get the car checked in at the dealership.

Helpful?Flag
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Braxton Automotive

1604 Howell Mill Rd NWAtlantaGA 30318

(404) 367-4767

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Braxton Automotive

1604 Howell Mill Rd NWAtlantaGA 30318

(404) 367-4767

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