03/28/2012Provided by Citysearch -
I booked this reservation on line through Open Table in anticipation of enjoying this dining experience during my recent visit to Atlanta Georgia for the International Car Show and the Georgia Marathon. I received an e-mail on my travel date to Atlanta (March 15, 2012). Upon arrival at the hotel I went immediately to the Concierge desk to have them contact the restaurant to confirm this reservation. No one answered the telephone. The concierge left a message [in my presence] advising that I had arrived at the hotel and was trying to confirm my seats. No one from the restaurant bothered to call me or the hotel to secure a credit card deposit. I therefore made other dining plane on the assumption that the reservation had been cancelled by the restaurant. Interestingly, I received an e-mail from the restaurant late Saturday morning confirming my reservation for that evening. I did not bother to respond.
I am disappointed to have not experienced the dining experience, but I was not prepared to release my credit card information to an unknown unsecure third party source , having booked this reservation through Open Table and not having been required to give a credit card through this secured booking mechanism. The lack of follow up by the restaurant also left me with doubts that this experience would be up to my expectations.