First of all let me say that I've had my share of disappointments with repair guys, but these guys floored me with level of help they gave me. So here's what happened, I was in Atlanta on a business trip and was having trouble connecting to the wireless network at my hotel and the hotel help line told me that the problem was my laptop. So using a computer in the hotel's lobby I came across these guys listing and decided to give them a call not expecting much. 40 minutes later I was up and running, but the amazing part was that they help me fix the problem right over the phone and didn't charge me for it..........now that's what I call good customer service. Now not only will I be calling them in the future, I will also be referring them to my boss to be our tech support.
Our medical practice is well served by Computer Troubleshooters. Prompt service by phone and remote service or ,when necessary, an office visit. We really think of John as our trusted IT Advisor and part of our team. Orignally, John served my small office and home office on an as needed basis. Later when we moved and grew, his office started providing managed proactive services for our server and workstation. We also reviewed them on kudzu where most of their reviews are under Computer Troubleshooters.
I highly recommend Answer PC Networks for PC repairs. They have a guy whose name is Khouri Plummer who is very knowledgeable. He has replaced my Toshiba AC power jack and took my laptop apart to the bare point and put it back together. Only experienced people can do that. In addition, they charge reasonable and competitive prices for their services comparing to other computer shops. I am glad that I have serviced my laptop with Answer PC Networks.