I would like to take this opportunity to express my satisfaction with Heritage Property Management. Since October of last year I have lived on beautiful little Lake Venesia just off of March Lane in Stockton. The condominiums around this little lake were built in 1984 and are as cute as bug’s ears. They are all due for a little TLC which Debbie Hamer and her staff at Heritage Property Management are attending to systematically. I love this little place. They just don’t build ’m like this any more folks. So far I have found Debbie and everyone at HPM just great to work with they have attended to repairs in a timely manner, with courtesy and professionalism. Living with a lake in your immediate back yard is awesome and I am spoiled for life. However when you live with such a great view it means you have no fences between properties to spoil that view it also means that certain accommodations and considerations need to be made with regard to your neighbors. People back east have been doing this for years (non fenced back yards). We all share this wonderful view with no boundaries but it requires a little extra effort not to infringe upon your neighbors privacy. The area bordering the lake and behind the condominiums is not public property and as a such it is not the appropriate place to pitch a tent or set up a bounce house castle (15’X15’X19’) squeezed between two trees and breaking their branches, there just isn’t the room for it. It is amazing to me that anyone would need to be told this.
I'm a former board member for a property managed by Monica. I just wanted to say how much I enjoyed working with her. She did a great job helping us save money and prioritize expenditures. I especially appreciated the way she handled the transition to the new board. During the transition, an incoming member of the board had a misunderstanding of the covenants and bylaws, and as a result, began emailing a lot of untrue and unfair accusations. Monica handled the situation with aplomb, remaining objective in answering all her questions and explaining very thoroughly how the covenants worked. Her professionalism in this tricky situation was noteworthy, especially considering, well, I was ready to pull out my hair dealing with the new board member. I thought she handled the situation very well, and I appreciated all her support she provided over the past year I was there. I hope the new board appreciates her as much as I did, and I am certain that she will continue to provide the excellent level of service as she has in the past.
Just a note of thanks from my household to all of you. I am so thankful for all that you have been able to accomplish on behalf of our community. Things are looking so wonderful and every time I turn around something new and better is happening in our neighborhood. I have been meaning to write this email for months, I'm sorry it has taken me this long. In the years that I have lived here it is my opinion that this is the most productive HOA board assembled and I am thankful to all of you for your efforts. I also wanted to share that I continue to hear positive feedback one neighbor to another about the continued improvement of our neighborhood and how lovely things are looking. I am looking forward to a wonderful summer season and assisting in any way that I can to make that happen. Thank you all for the countless hours you spend while balancing everything else that you have on your plates it has not gone unnoticed I assure you!