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Star Army & Navy

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Business Details



in Business

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Fax: (610) 497-5845

  • Hats
  • Jackets
  • Screen Printing
  • Screenprinting
  • T-Shirts
Army & Navy Goods, Uniforms, Clothing Stores, Surplus & Salvage Merchandise, Uniforms-Accessories

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This business is a small family run establishment that tries to help save you on money. When they make a mistake, they do their best to rectify it. I run a school store and we always have issues getting items in, but they are upfront about that. Single issue items always take more time to arrive from the vendor. They are at the whim of the vendors who ship their items. They don't charge art fees and work great w... view more

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Absolutely horrible service... I beleive they get overwhelmed and can not help the customers out like they should. Our organization has been getting shirts from them the past two seasons and they screw the order up each season tremendously. The lack of communication is horrible also, I recommend pay the extra dollar and go to another vendor for your service.

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My kids school was set up where you can only order the uniform from this business. The customer service was great but the management here was awful. I had two situations that required me to speak the manager and each time his attitude was uncalled for. I WILL NEVER RETURN BACK TO THIS BUSINESS. EVER!!

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Don't bother! We are a small ...

Don't bother! We are a small group who places an order nice a year, after two screwed orders that won't happen again. This year when the order was placed I had to add one additional piece the very next day, the girl told me noroblem they would take care of it. They never called when the original order was done, so after a month (they were on vacation the week after I placed my order) I called them to see if it wa... view more

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I have placed about 20 orders ...

I have placed about 20 orders with them over the last 4 years. Most orders are filled in about 2-3 weeks. They do not charge an artwork setup fee, which is really nice. It would be nicer if they were filled sooner, but the artwork/designs come out so nice - we have gotten some really great shirts/sweatshirts from them that our players love.

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Terrible Mangement

I have visted this store several times. The customer service is great but the customer service is awful. I had ordered a sweater that took over 5months to get it. By the time I recieved it it summer time and I could not get a refund. I spoke directly to the manager and he said no refund. I will never shop here again.

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I ordered T-Shirts to advertis...

I ordered T-Shirts to advertise my company last year. Upon receiving my T-Shirts, 3 out of the 25 I ordered were misprinted. After calling the store and receiving no response back, I went to the store to speak to the owner and was greeted with a defensive attitude. He told me to bring the shirts back to him and he would replace them but the new shirts would not be ready until his family got back from vacation. Later ... view more

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Order Never Filled

Last year I ordered "Dirty Buck" shoes for my son on August 1st. I was told it would be about a week and that I would be called when my order arrived (size 2 1/2). August 10th, no call, so I called them. They stated that the order arrived, but the shoes were not in there. They said the shoes would definitely be in the following order. August 20th, no shoes. I talked to the owner (a man, I can't rememb... view more

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Star Army Navy Inc

My daughter has been a student at St. Paul School in wilmington since she started pre-school. She is entering 6th grade this year and every year I have visted the Start Army Navy store for uniform. I know I can wait until they come to the school and take the order, but the customer service that I get in the store it truly wonderful. It may be a small establishment but the service is worth the trip! That whole te... view more

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Star Army & Navy

4800 Pennell RdAstonPA 19014

(610) 497-5845

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Star Army & Navy

4800 Pennell RdAstonPA 19014

(610) 497-5845

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