I came to this place because of an unsettling experience at one of their competitors involving a pandora purchase. As I entered I was greeted by a very friendly woman who asked me how she could help me. I told her why I was here and she told me that all the pandora jewelry was upstairs. We went upstairs and she immediately asked me what I was interested in. I told her of my bad experience with one of their competitors and she said that she was very sorry that that had happened to me and assured me that it wouldn't happen there. She showed me at least 25 different charms for my bracelet and showed me how it worked and how many different designs there were. She also showed me her own bracelet and told me the story behind it, like a scrapbook. She was so funny and comfortable with me! I made my purchase; which was only $30 + tax and as I left, I felt like I had just bought the most expensive diamond in the store. She and the rest of the staff were GREAT. I will only use them for all my jewelry needs from now on!
I am truly amazed by the kindness and knowledge of all of the Wick and Greene employees.
Working with Grant to find the perfect engagement ring was a pleasure. I felt no pressure to spend more money than I was planning on spending, while finding the perfect ring that fit in my budget. This store operates with integrity and friendliness that sometimes does not seem as apparent at other stores. When making such a big and important purchase, these values are important and Laughter Jewelry upholds them above all. i left the store feeling excited and confident I had found a truly special diamond. My fiance couldn't be happier and we are looking forward to going back to purchase our wedding bands.
My mother fell and broke her finger and her rings were stuck on her swollen finger. We went here and they were so nice and helpful and competent in getting the rings off. They did so quickly, effectively, and with great care and skill. They were also very honest about advising us to repair the rings when we returned home to New York, since the finger might change its size after the injury, placing the customer's interests ahead of their own. They went so far as to give us a recommendation of a good jeweler in our area of NY. If you ever need a jeweler here is the place to go!