Big Jon loads everything up for us even when we tell him we dont have the funds to tip him. When he drops us off and he sees usually red cab parking near him or near us and he sees a person with tons of grocerys having waited forever for a cab and than the cabby just sits there while the person in the last case a man puts his own grocerys in big Jon wants to just go over there and help the man put his grocerys in someone elses cab. The really sad part is first the cabby probably charged that guy and you while watching you guys load your stuff.Big Jon would have told you to leave everything to him and to go sit in the cab. Thats what he tells me. When I tell him I dont have the funds to tip him that day he either says " I dont care about that" or " That dont bother me none".If I say I want to help he says no, he has a system,to get in the cab and relax or to stay out and keep him company but loading is his job. He doesnt start the meter til after you are loaded up and he calls in your destination.The really sad part is big Jon works for blue bird but I was told blue bird and red cab are the exact same company,same phone number,same dispatcher etc,just diffferent collared cabs. Big Jon is giving blue bird an excellent reputation while the red cab drivers give red cab a rotten reputation. When big Jon was sick and on vacction we too used other blue bird drivers,rest assured they are just as lazy as the red cab drivers,so its not the company that makes the buisness but the driver. Next time hire big Jon from blue bird,you wont lift a finger. We told big Jon about some of the drivers we had while he was gone and their lack of service. He said " you didnt tip him did you"? I did cause the guy gave me a soab story and I felt sorry for him. You tip for service,when there is no service,there should be no tip.Call 828-258-8331 and ask for big Jon to pick you up.Tell him the family who refuses to ride with any one other than the best sent you. Big Jon believes loading and unloding and sometimes oppening the cab door or resturant or similar door for you is part of a cabbys customer service and is in the job description.He also believes its just common courtesy and common sense to help a customer and yes all cabbys work for the customer so from your start to your end point the customer is the cabbys boss and the cabby should treat the customer like he would treat his boss. Jt,if youre reading this, would big Jon get in trouble if he saw some other cabby not helping his customer and big Jon was waiting for us anyway and got out to help the other cabbys customer load the other cab? I think he should start doing it.Big Jon I think it would be great if you shouwed other customers your customer service even while they are riding in a different cab. I know either you or your fam are reading this,so please relay.Big Jon and fam started reading all the bluebird,red cab and other taxi reviews to see what customers like and dont like and to see how he can improve his already outstanding customer serivice.
Yesterday, my roommate dropped me off at the airport road Wal*mart to do some shopping. I wasn't aware of how much time had passed when I wrapped it up in the end. It turned out to be 12 hours later. Naturally my roommate was concerned and almost call the police to file a missing person's report. I called and told him I was stii at walmart. He was concerned, not sure if he was also mad. Neither here nor there. I called Checker Cab to hire a driver. I informed dispatch of my buggy quantity and asked if they could send a driver with a caravan. The said it was not a problem This was about 1am. 7 minutes later, the driver called, as courtesy, to identify herself (I did that during pizza delivery days for Domino's Pizza many moons ago). She told me her name was Moon. Later I remarked the last I heard that as name was for Frank Zappa's kid. Moon assisted me in loading my groceries and nonfood merchandise into the caravan. Moon was very sociable the whole time. Prior to Moon's arrival, she said how long before her arrival, which was going to be 20 minutes, and damn if she wasn't right on the money. I was impressed with that and the initial courtesy call from Moon. During the ride, we conversated about cars and their repair records. Eventually the talk turned to the military, as I had mentally noted to myself what she had been wearing. Her outfit was a faded army uniform. Due to the lighting, I couldn't decide if it was woodland or desert cammoflage. I am an Army Veteran myself. Come to find out. her family is filled with military vets. Once we departed I-40 west at exit 44, her GPS was guiding her in one direction and I said she could turn in either direction to get to my destination. Once there, Moon backed into my driveway and assisted me in unloading my grocery bags. Moon didn't mind helping to carry them into my home. Having established a repore with her on the way, I didn't mind either. She was a a cat person just like me, so I showed off me two feline "children" to her. She she appreciated my doing that and said they were adorable. In the end, I settled up my bill and gave her a five dollar tip for her courtesy and her friendly attitude the whole trip. Moon was deserving of the tip I gave her for going above and beyond in her Before leaving I asked that she thank her family for their service, from one veteran to many others. Moon is truly a good person. If any future Checker Cab clients want a reliable and courteous driver, ask for Moon. I highly recommend her.
We called Your Cab after Blue Bird taxi never showed up and left me a rude voicemail cursing at us. Our driver Chris from Your Cab was so very nice and personable. He was very punctual even though it was super busy because of Bele Chere festival. They called to let me know he was outside (which Blue Bird refused to do). We even had his direct line to pick us up later. We will use Your Cab from now on and ask for Chris.