Larry in the floral department is not only creatively talented but an overall customer oriented employee that bends over backwards to help. I always look for him when I am trying to update the bows at my daughter's gravesite and he always remembers me. What a delight when shopping for something so undelightful. He recently went above and beyond the call of duty when assisting with my sister's bows for her wedding. His talent was appreciated and his advice was priceless. I will forever be grateful. I wish all employees were as nice. I went into Michael's today and the employee that caught my eye never smiled or spoke a word. I missed Larry. I searched for him but I assume he had the day off. :( Then I checked out and there was Gina with a smile and she too was very patient and went out of her way to assist. I recommend this store because Michael's is awesome (though I wish they would make their coupons electronic so we can just swipe our Michael's card). And more likely than not you will run into employees like Larry and Gina who will make your shopping trip worthwhile.