Wick & Greene Fine Jewelry Designers & Manufacturers
- BBB Rating:
- citizen, pandora
- Payment method:
- all major credit cards, check, debit, financing available
- Downtown Asheville
- Jewelers, Jewelers-Wholesale & Manufacturers, Watches, Jewelry Designers, Diamonds, Jewelry Repairing, Jewelry Buyers
- Other Information:
Price Range : Average
By Appointment Only: No
I dont know what bellecorde is talking about, I had to go "upstairs" to the "k-mart" section to get my pandora. I felt like I wasnt even welcomed with the rest of the jewelry customers. Can handicapped people even access pandora? I will find another place to go.
I came to this place because of an unsettling experience at one of their competitors involving a pandora purchase. As I entered I was greeted by a very friendly woman who asked me how she could help me. I told her why I was here and she told me that all the pandora jewelry was upstairs. We went upstairs and she immediately asked me what I was interested in. I told her of my bad experience with one of their competitors and she said that she was very sorry that that had happened to me and assured me that it wouldn't happen there. She showed me at least 25 different charms for my bracelet and showed me how it worked and how many different designs there were. She also showed me her own bracelet and told me the story behind it, like a scrapbook. She was so funny and comfortable with me! I made my purchase; which was only $30 + tax and as I left, I felt like I had just bought the most expensive diamond in the store. She and the rest of the staff were GREAT. I will only use them for all my jewelry needs from now on!
01/18/2011Provided by Citysearch -
I brought a watch to this place to have its strap replaced. A week later, when it was supposed to be ready, I went to get it and found they hadn't yet done the work. They left me standing for well over an hour in the shop, didn't bother to talk to me or offer a chair, spoke to other customers, and finally offered to clean my engagement ring for free while I waited and waited. They came out with the news that one of the diamonds in my ring was loose and for $70 they would reinforce a platinum-set diamond in my Tiffany ring while they tried to figure out how to replace a simple leather watch strap. I declined. Now I see it is a ploy and they run this on many people. The watch strap, by the way, didn't fit my watch and kept snagging my clothes. I brought it to a real jeweler's to have it replaced correctly. This place is ridiculous - and dishonest.
07/29/2010Provided by Citysearch -
BEST place in town!!!! My fianc? got my engagement ring here and they were so good to him!!! Made sure he was happy and happy with what he was buying! Made the whole experience so much easier! Love the service I always get there!! So happy with them!!! Thanks Wick and Greene for my BEAUTIFUL ring!!!
When considering any jewelery purchase, either for myself or as a gift, I always visit Wick & Greene first. The friendly and knowledgable staff members always ensure that I make an informed and appropriate buying decision. The fact that they are the only American Gem Society certified retailer in our area signifies their commitment to excellence.
They also do outstanding repair