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Visionworks

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Business Details

18

years

in Business

Hours:

Regular Hours

Extra Phones:

Phone: (828) 298-4306

Phone: (828) 298-0854

Primary Phone: (828) 298-0854

Fax: (828) 298-0207

Fax: (828) 298-4306

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Services/Products:
  • Prescription Sunglasses
Brands:
contact lenses, sunglasses
Payment method:
master card, visa, all major credit cards
Location:
Asheville Shopping Ctr
Categories:
Optical Goods, Optometrists, Opticians, Contact Lenses, Sunglasses, Optometrists-OD-Pediatric Optometry, Optometric Clinics

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Reviews

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06/05/2014

Overall

Terrible experience. Both the doctors office next door and the Visionworks facility itself. Poor service, poor follow through. The receptionist at the doctors office is totally incompetent. I asked if I could come by to pick up my prescription, she said that they closed at 4:30, but she would leave my prescription with Visionworks side for me, I drove all the way there only to find that she hadn't done it, and the staff at Visionworks seemed disinterested in helping me. I had to come back the following day only to find that my insurance didn't work there, this is after I was told that it did and they wouldn't give my prescription until I paid the full amount for an exam. I would have never gotten the exam there if I hadn't been told by receptionist that my insurance was good there.



The Visionworks side did the same thing, told me my insurance was good there, it's the reason I came there, only to be later told that no, my insurance wouldn't work there.



I won't recommend either of them to anyone, and won't do any business with them ever again. I would give them 0 stars if I could, Go somewhere else to get your glasses/contacts.

10/31/2011

Overall
Beware of this companies decep...

Beware of this companies deceptive sale promotions. Decided to go there for their buy one get one free. It has been five months and I still haven't received me second pair. They say that they should be in any day. Yea right. There are plenty of places to buy glasses, I would choose another.

10/31/2011

Overall
Beware of this companies decep...

Beware of this companies deceptive sale offers. Decided to go there for their buy one get one free offer. After five months I have still not received my second pair. They continue to tell me they will be here soon. Are you kidding me. There are plenty of places to buy glasses, I would try somewhere else.

06/09/2011

Overall
walked in with lens rx in one ...

walked in with lens rx in one hand and credit card in the other, explaining i had just lost 3 pr of glasses in a river accident and needed help desrerately.



the gentleman/clerk asked me repeatedly WHERE in the river i lost them(?), then told me to look around (i couldn't SEE!) while he left to smoke a cigarette.



The optician never even said hi, and i was alone in the store.



Asheville Eye Clinic ROCKS!

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Visionworks

2 Haw Creek LnAshevilleNC 28805

(828) 298-0207

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Visionworks

2 Haw Creek LnAshevilleNC 28805

(828) 298-0207

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