I purchased 2 groupons for the most expensive package they have for my wife for her birthday. I scheduled her appointment weeks in advance. I took off work early and drove an hour and a half to the basement of a house in the middle of nowhere where they are now located. And they stood us up! The massage therapist was not there and we were told by a rude teenager that she wasn't coming. No explanation, no excuses, no consideration for our time; she just told us to call Groupon for a refund.