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The front desk receptionist /office person is rude, cold-hearted, and insensitive to people. It's the tone of voice she takes, she practically yells and is totally unprofessional. I do NOT understand why people like this work in the medical field. Urgent Care should urgently replace her. This is at the Patton Ave location. People are already dealing with enough when they walk into a place and the last thing they need to deal with is being yelled at. And she also YELLS across the lobby how much patients need to pay and WE NEED THAT PAYMENT UP FRONT!
DO NOT GO HERE!!!! My son had an ear ache and we thought something so simple wouldn't be a whole lot more expensive than taking him to his primary doctor. We were SO wrong. A physician's assistant looked in his ear, prescribed a Z pack, and the bill was $327!!!! Our insurance paid $291 and we had to pay a $35 co-pay. They should change their name from Sisters of Mercy to Sisters of Money!!! What a rip!!! The ER would have been cheaper!
YP Mobile Page for Sisters of Mercy Urgent Care, Asheville, NC