This was a horrible experience. I could hear the employees laughing and joking around while I was crying in one room, and I could hear my cat howling in pain and fear in another. Absolutely no compassion.Like this review?Yes|Flag Abuse
We are very sorry to hear about your experience with your cat in our hospital. We do realize that voices and sounds carry throughout the hospital, and with a large staff, we are constantly working on maintaining a comforting atmosphere. We are currently investigating ways to make the exam rooms more private, and we are planning an addition to the hospital that includes a comfortable lounge area for our clients who are waiting for updates on their pets. Please free to call us directly with your concerns because we are committed to providing a compassionate experience for worried pet parents.