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REACH Of Asheville

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Business Details

17

years

in Business

WNC's Animal Emergency and Specialty Hospital-Quality Care with Compassion

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Social Links:
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Hours:

Regular Hours

General Info:
The Regional Emergency Animal Care Hospital is a full-service veterinary medical facility, located in Asheville, NC. Our mission, as a group of compassionate and professional team members, is to provide exceptional emergency health care to the pets of western North Carolina.
Services/Products:
24/7/365 Animal Emergency and Critical Care Hospital
  • Continuous Overnight Patient Monitoring by Doctors and Staff
  • Fully Staffed with Skilled and Caring Veterinarians, Technicians, and Client Services Staff Specifically Trained in Emergency Medicine
  • Board Certified Surgeon on staff
  • Specialist Consultation
  • Advanced Emergency Surgeries
  • Blood Transfusion Therapy
  • Oxygen, Ventilator, and Nebulizer Therapy
  • Ethylene Glycol Testing and Treatment
  • Snake Bite Treatment/Antivenin Available
  • Toxicities/Poisoning Decontamination and Treatment
  • ECG Monitoring
  • Advanced Imaging (Digital Radiology/Ultrasound)
  • State of The Art Blood Analysis Clinical Laboratory

Brands:
Wellness
Payment method:
amex, check, debit, discover, financing available, visa, master card, cash
Location:
Location: Conveniently located on Brevard Road (Route 191) near the WNC Farmer's Market just off I-40, I-26 and I-240.
Languages:
English, Spanish
Categories:
Veterinarian Emergency Services, Veterinary Specialty Services, Veterinary Clinics & Hospitals, Veterinarians

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REACH Of Asheville

Reviews

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04/20/2016
Overall
Expertise
Professionalism

We met Dr Wood for a consult on heart surgery for my 3.5 lb Morkie ... He put me at ease ... Did the surgery and my sweet Juneau is up and running two days later... She is high energy and must be kept kinda quiet... Thank you to Dr Wood and the staff that is so cool... We love you guys !! ��������������������������������

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04/03/2016
Overall
Expertise
Professionalism

REACH gave compassionate and professional care to my cat, Annie. Thanks to them my Annie is happy and well!

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claimed iconBusiness Response.04/20/2016

We are so glad to hear Annie is better! Thank you for taking time to leave a nice review of your experience.

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03/12/2016
Overall

Everyone was pleasant, professional, and extremely competent. I was felt quite comfortable leaving my baby Sadie with them for her procedure. I would recommend this animal hospital to anyone in need of their services.

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01/20/2016
Overall

What a pleasure. Dr. Justy is an amazing cardiologist and we are so thrilled to have her in Ashevile. The staff could not have been more friendly, helpful, and professional.

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01/13/2016
Overall

Dr. Wood and his crew are extremely professional and caring folks. Our dog required fairly invasive surgery for a cruciate ligament tear and Dr. Wood took lots of time to explain the injury and treatment options. Then, he did a great job doing the surgical repair. Finally, they provided great post-surgery information and advice that is helping us get her back to normal.

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claimed iconBusiness Response.01/14/2016

Thank you for taking the time to share your experience. We are glad that your pup is healing, and we hope she stays healthy for a long time!

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05/20/2015
Overall

This was a horrible experience. I could hear the employees laughing and joking around while I was crying in one room, and I could hear my cat howling in pain and fear in another. Absolutely no compassion.

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claimed iconBusiness Response.05/27/2015

We are very sorry to hear about your experience with your cat in our hospital. We do realize that voices and sounds carry throughout the hospital, and with a large staff, we are constantly working on maintaining a comforting atmosphere. We are currently investigating ways to make the exam rooms more private, and we are planning an addition to the hospital that includes a comfortable lounge area for our clients who are waiting for updates on their pets. Please free to call us directly with your concerns because we are committed to providing a compassionate experience for worried pet parents.

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01/18/2013
Overall

Horrible Experience. We took our little MinPin to Reach on Sunday afternoon. She has diabetes and could not stop vomiting. We had all medical records with us to make the vet's job easier. Anyway, we waited about 1.5 hours to see Vet. after reviewing records and checking our dog she came up with a treatment plan estimate $1200 to $1500, said they wanted to keep overnight to test blood every 2 hrs. When told we could not afford this, she said "Well if you had Insurance" There w...view moreere Ins brochures all around office. We asked the Vet to please take the most conservative approach till we could get our dog to Our Vet on Monday. She really wasn't to happy about this and told us we could also apply with Care Credit, a finance company that would defer interest for 6 months. We declined and finally after 4 hours of mostly waiting, we left with our dog receiving a shot for vomiting and antibiotic, since she had UTI. Total of $212...They have very expenxive overhead, state of the art equipment and if you can afford their prices, you will get high-end treatment. As for us, it was a miserable experience.view less

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06/06/2012
Overall
REACH was recommended by our v...

REACH was recommended by our veterinarian for emergency "after hours" service. I am so glad he did!!

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05/24/2012
Overall
We had good care all around! y...

We had good care all around! you are all wonderful people!!!

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05/11/2012
Overall
They all showed genuine concer...

They all showed genuine concern and they are knowledgeable. they did not pressure me to spend more money!!

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REACH Of Asheville

677 Brevard RdAshevilleNC 28806

(828) 665-4399

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REACH Of Asheville

677 Brevard RdAshevilleNC 28806

(828) 665-4399

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