I had an unexpected family emergency yesterday and was in desperate need of a new car. Mi chose Kia because of their warranty and great ratings online. I had some challenged credit, due to a layoff a few years ago. I needed a new car with no money down and I needed it now.
Tim Cousins was my sales rep. I explained my situation and he went right to work for me. Within an hour or so he called me and said come and get my new car. They got me financed, found the car I wanted, and had it delivered to the dealership within 24 hours. Now I know that this may be normal things that they do for everyone, but you know it made my day and it helped my family out tremendously.
The finance manager was excellent. Went over eventing in detail and ensured that I knew what the rates were on the loan. It was a high interest rate, as expected, but they still got me a loaded Kia Rio5, 2012, and payments in my price range. The finance manger also showed me how to get the interest down on the loan in February when I get my annual bonus. With this information I can lower my payment by almost $200 and drop my interest over 10 pts.
The team here is excellent and I will do business with them again, and I highly recommend that you do the same.
Chris Lowe - new Kia owner