My sister and I went here for a lovely spa day! We walked threw the door in a great mood, ready to get our nails done! I sat down and showed the nail technician the nails I wanted, a simple ombré look. He immediately told me 'can't do. Won't look like picture.' I asked him to please try and he agreed. During my manicure, he invited another technician over to look and laugh at the style I chose of nails, as they continued to talk in another language, they pointed and laughed which embarrassed me extremely. When I was finished I went to sit next to my sister and watch her get her nails done as well. The nail technician said she was finished and when my sister expressed a small complaint it was nothing like what she asked for, the technician told her that it was all my sisters fault and that the next time my sister came back (fat chance!) to ask for the right thing first. When my sister got visibly upset the technician decided to inform my sister she would fix it but it would cost $8 more! The woman continued to berate my sister and I as we sat in silence seriously debating just walking out. All and all they finished our nails, they look good even though it's nothing like what I wanted, it was still good. However they charged us $98 in total, it's safe to say we didn't tip and we will never go back there.