If I could give a rating of -1 I would. The person who was managing the car wash employees today certainly is not a positive reflection of this company. On a previous occasion, I was not satisfied with the way my car was cleaned on the inside. On this particular day I reminded this person the issues I had encountered on my previous visit. I was asked by this person- manager guy, "Then why are you back?" EXCUSE ME??? This person basically told me that I should go elsewhere for my car cleaning needs. Nice business practices, Krystal Blue Car Wash! Gee, business must be so good that customers are told to go elsewhere. Since customer's satisfaction is not a priority. I refuse to give this company another penny.