Hampton Inn Biltmore Square
1 Rocky Ridge Rd, Asheville, NC 28806
Property Location Located in Asheville (Biltmore), Hampton Inn Asheville I-26 Biltmore Area is close to Antler Hill Village and Bent Creek Experimental Forest. This hotel is within close proximity of Center for Spiritual Living and North Carolina Arboretum.
Rooms Make yourself at home in one of the 120 air-conditioned rooms featuring refrigerators and LCD televisions. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Amenities Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless Internet access, a fireplace in the lobby, and tour/ticket assistance. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 mi.
Dining For your convenience, a complimentary breakfast is served daily.
Business, Other Amenities Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Asheville? This hotel has facilities measuring 480 square feet (45 square meters), including meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
We just spent 4 days at this hotel and everything from the staff to the hot breafast was great! The room are well decorated, the bed makes you feel as though you are at a spa. We will definately be back!
Thank you for your wonderful comments regarding your recent stay at our hotel! My satff and I love our newly rennovated hotel and having a different nice hot breakfast is a great way to start the day. On behalf of my entire team I want to Thank you again, it was a delight having you with us and hope to see you soon! Best regards, Barbara Kish / General Manager
04/29/2008Provided by Citysearch -
I've stayed at a lot of Hampton Inn's and can honestly say this location is probably THE worst in customer service. The front desk employees were very short, curt and rude to the customers - not only myself but as a witness to another customer's experience. While checking in, a lady had came in with a reservation which they could not find. Understandably the customer was a bit upset and said she had a reservation number which she was told ""we're full I can't give you something I don't have, you should have called us directly to confirm. We would have told you that you didn't have a room."" Unbelievable!
Upon check in our ""free hi speed internet service"" was not working, when we called the front desk asking if they were having problems I was told ""there's a guy on the net down here, it must be your computer.' No other offer for help or anything.
I will say the housekeepers were extremely nice and friendly. It seems it was only the front desk employees (four that I remember) that were lazy, rude and could use a training course in courtesy and hospitality. I will not be returning to this location. Ever.