05/06/2012Provided by Citysearch -
My boyfriend is working out of town and has been staying at this hotel for almost 2 MONTHS!!! Therefore I have had the pleasure of staying there on the weekends.
The hotel is beautiful and the staff is GREAT! The rooms were decorated nicely, the beds are so comfortable and the room was always cleaned spectacularly! The front desk is personable and always there to help. (i.e. making my boyfriend multiple keys on a weekly basis:) and directing me to all the best places around town)
It is all the little things that made my stay so great. They go above and beyond. For instance I received a birthday card from the front desk after they heard my boyfriend was taking me to dinner for my birthday that weekend. The security guard is always smiling and helpful as well. Since I live so far away I would have to leave very early in the morning to get back in town in time for work and he would get me a breakfast Togo bag with water, fruit cereal bar ect. (Not the mention the free breakfast when you have time to stay is delicious as well) They have a great team and made us feel so welcome!
Overall it is my official home away from home and I would never go to Asheville and stay anywhere else!