Absolutely terrible. Never, ever go to the one on Tunnel Road. I went through with my Jeep and the back of it was left compleyely filthy. They would not re wash and told me that the backs of Jeeps and trucks will never come clean in their wash. The people working there, that I dealt with, are unkind and simply don't care. I asked for a manager, they said they didn't have one. I asked for a number to call, they said they didn't have one. As I went to leave I was told that it's because of my aftermarket bumper that it won't come clean. What!? Not sure how my aftermarket bumper affects the entire back of my glass not getting clean. I went to the same one on Patton Avenue to ask them and they said that's crazy! They were so kind, washed it for free, and came out after the wash to make sure the back got clean. Patton Avenue is well worth the extra 5 minute drive! Will never go back to Tunnel Road location.