For the first time in years, I had an extremely bad experience with the East Asheville Enterprise. The manager there charged me for smoking in the car when I don't even smoke. I had used some cleaning spray to clean the carpet where my grandson had spilled his juice and that did have an unusual odor but I did not smoke in the car. I have never smoked in my life. The employee that had helped me with the rental was extremely nice and really knew what he was doing but the manager I feel like needed some money and really got it from me. I don't like to be taken advantage of especially from somewhere I have used as much as I have them. I guess some people just don't have a moral conscious.