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Clothes Mentor

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Business Details

2

years

in Business

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Categories:
Clothing Stores, Resale Shops, Maternity Clothes, Consignment Service

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02/01/2014

I love going to Clothes Mentor on my lunch breaks. The staff is super helpful, the prices are great, and the store is clean and organized by size and color! It's like the polite, clean version of Plato's closet.

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03/17/2013
my experience from Jan-Mar 2013

Im a professional seller. I have made $1239.70 selling 317 pieces on 17 visits, with each piece averaging $3.91. They claim to offer 30-40% cash for what they will sell each piece for. When I ask the clerk what she is selling an ítem for and what she is paying me, the % was 28-31%. One terrible customer service experience with the manager reduced my review from THREE stars to TWO.

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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Clothes Mentor

1829 Hendersonville RdAshevilleNC 28803

(828) 274-4901

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1829 Hendersonville RdAshevilleNC 28803

(828) 274-4901

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Clothes Mentor

1829 Hendersonville RdAshevilleNC 28803

(828) 274-4901

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