In mybookServices Collection (edit)
Added to your services collection.
Removed From mybook!

We took this business out of your services collection.

Arc Agency Inc

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

11

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

General Info:
Arc Agency, Inc began operations in January, 2005. Although we are a 5 year old company, the experience of our owner/operator and staff make us an extremely reputable firm to deal with, whether you are a tenant renting a unit or an owner with an investment property to be managed. We have over 30 years combined experience in the property management industry. Terrie is the Broker-In-Charge of the corporation and will act as the Primary Property Manager. Terrie Willis received her NC Real Estate Broker's License in July, 1997. She is a Graduate of the Realtor Institute ( GRI ). Terrie has been a member in good standing with agencies including the Asheville Board of Realtors, the North Carolina Association of Realtors, and the National Association of Realtors since her licensing went into effect in 1997. Terrie has worked in the Property Management profession for the past 17 years. She will be listed as the Broker-In-Charge with the NC Real Estate Commission. In August, 2004, Terrie graduated Magna Cum Laude with a 4.1 GPA from the American Intercontinental University with a Bachelor of Business Administration degree, with a concentration in Management. This was a life-long dream of hers as she was the only child out of 5 in her family to graduate high school and attend college. We are striving to become one of the best Property Management Firms in the Asheville area. We are constantly striving to increase our services provided to owners and tenants.
Sponsored Links
Location:
Asheville Office Park
Neighborhood:
Downtown Asheville
Categories:
Real Estate Management, Real Estate Rental Service

More »

Less »

Reviews

Review this business:
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Posted: 6/6/2015

Overall

(Renter) I am appalled at how horrible the customer service with this agency is. Once they get you in the door and get your money they automatically start ignoring you. If I tried to call about something, I would have to call all day just to get someone to pick up the phone. More times than not even during business hours that person would be the answering service. If I would leave them a message whether it be on the answering machine or with the answering service I would never get a return call. I only had minor problems and things I needed to discuss but I’m grateful it was never anything major because I never would have gotten anything done about it. If someone did pick up they were never friendly and never knew what you were calling about. They would ask if they could call you back but of course never did! We called to make sure they would be there on the day we were going to turn in our keys but when the day came we sat in the parking lot for an hour and a half waiting for someone. Finally we put our forwarding address on paper, put our keys in it, and put it in the drop off box. The next week we received a call asking us for our forwarding address (which they had from the note). This anger is not from not getting our deposit back because we did. This is just from lack of any customer service skills. I would not recommend this agency to ANYONE!

Helpful?Flag
Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Arc Agency Inc

31 College PlAshevilleNC 28801

(828) 350-9400

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a Photo
Arc Agency Inc

31 College PlAshevilleNC 28801

(828) 350-9400

  • Photos should be in .gif, .jpg, or .png format
  • Photos should represent this business (ex. storefront, interior, services/amenities offered, etc.)
  • Photos must not be of an objectionable nature (offensive, profane, pornographic, obscene, etc.)
  • All photos submitted are subjected to YP Terms of Service
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback