I mu t give credit when and where credit i due. A a traveling Executive, I u e the 'big guy ' on a very regular ba i . I probably would be looked at a a Platinum Member with a couple of the national . Recently, due to another event in A heville, I found my elf getting #...more@%&! on my booked re ervation. Surpri ingly, none of my regular could, or would, come up with a car for me. And they didn't eem to give a hoot about it either. Anyway, I wa exhau ting all of the companie in alphabetical order and found my elf on the 'u', leading me to U-Save, of which I had never heard of. When I called and explained what had happened, the man an wering the phone a ked if I could give him an hour becau e he had a car that wa dropped off at a car dealer hip earlier. Although it wa 5:30 in the afternoon, he aid that he could get hi wife to come over and pick him up a oon a they clo ed (6:00) and then run him over to pick up the car, wa h it, and have it ready for me. And thi would be 30 minute after they clo ed! Bottom line i that you do not find ervice like thi anymore. I wa more than impre ed . . . I am old! And to put a cherry on the proverbial cake, the car wa nicer than mo t that I receive from the other guy . There truly i omething to ay about locally owned bu ine e .view less
I am not ure what had happened to the per on who wrote the negative review, but I left another car rental company purely for the oppo ite rea on : prompt, caring, courteou , and profe ional ervice. I rent every other week, and they have yet to let me down. And ye , the ...moreowner really doe care very much.view less
Thi wa a great experience! They were o willing to work with me a I tried to make plan to vi it family over the holiday ! I will ab olutely be bringing more bu ine their way in the future!