The entire process went without a hitch. It's so uncommon today to find a business that does what it states it's going to do and then does it right, on time and with courtesy. The designer that visited my home had been designing window treatments for over 20 years, the installer was clean, respectful and ON TIME! I would not hesitate to do business with them again or recommend them to a friend. I guess the lesson taken is "stay with a small local company".