We made our reservations in advance but mistakenly reserved for July instead of August. When we got there and we became aware of the mistake at the counter. The agent worked magic and matched the original reservation price. I really appreciated the great customer service.
My experience to pick up and return from Regan airport in DC was fast, easy and great service. I did not get any pressure from acquiring extra insurance coverage and gas fill up. Just a simple yes/no question. Will use Alamo again.
The personnel are extremely courteous and helpful. My wait time was at a minimum. The vehicle was clean. They gave me a choice of vehicles, which made me quite happy. I truly enjoyed the entire experience.