I would like to extend an ENORMOUS compliment to my sales person, Tony. He has went over and beyond the call of duty to ensure that I am fully serviced and happy with my experience and purchases made at the Arlington store. Every time I've visited this store, regardless of if I purchase at the time of visit, I'm greeted with a warm smile and kind words. Tony's grand personality has made me feel more than a customer, rather a client of his, because he keeps great notes of my extensively detailed preferences. He offers me the opportunity to make informed decisions concerning my purchases by explaining to me in detail all options that are available to me upfront. Delivering exceptional customer service, he promptly resolves any question, inquiry or demand that arises, and even makes valid contributions to my visions by suggesting items that will compliment my selections. He has greatly exceeded all of my expectations as a sales consultant and has made my shopping experience one that I will remember forever. Please extend my gratitude to him.... Thank you , thank you, thank you... My house is soooo beautiful... :)
I've seen a negative review or two about the customer pick-up process at the distribution center in Arlington, and wanted to give my opinion. I think they've got a good system - yo know people rarely post a review when things go well. But our experience this morning was just fine. Security was appropriate, they checked ID and order at the gate and again at check in. The info sheet warned about possible long waits, but we didn't have to wait long at all. A dock worker helped us load the furniture, and we were done. Everything was very well packed, and there was no damage. Basically, the experience was just what it should be!
I recently went to Anderson's Furniture in Arlington, as I am refurnishing my living room. I was absolutely blown away by the first class experience! Not only were the sales associates friendly and accommodating, but they were knowledgeable and completely transformed my house without ever stepping foot in it. The furniture at Anderson's is unique and beautiful! I will never shop anywhere else for my home!