If I could give a lower rating than a 1 star I would. They start off great and nice, but then when we got our car back there were scratches inside that were not there before. The "Brand new" Door and fender were both scratched, the bumper was not put on correctly and the gas tank was empty, it had about 1/4 when we dropped it off. The windshield washer fluid container had to be replaced and they did not put anything in it, just left it dry.. Thanks for testing it out to make sure it doesn't leak!
We also noticed that the seat warmer button was broke, it was fine before we took it there and they are refusing to fix it. They told us to take it to our extended warranty and have them fix it. BUT Vandergriff was the one who broke it! When I spoke with our "representative" she would not listen to me and ended up hanging up on me! Before she hung up I asked for a manager and she refused to do anything but put me through to his voice-mail. I had already left 3 voice-mails in one day and did not want voice-mail again. Our representatives emails have been very unprofessional and full of spelling and grammatical errors. I will NEVER return to this place, nor would I recommend it to anyone!