I like to shop at Dillard's. It's quiet without the ridiculous loud vulgar music, the decor is soothing for a shopping trip. They offer quality merchandise, other reviewers think it's too expensive - fine, go shop at walmart. Other reviewer said if Dillard's treated it's employees better it would reduce "theft, etc" --- an unhappy employee is entitled to STEAL ? What moral compass is that? If an employee doesn't like their job, exert the effort to speak to management or go find another job .... or be happy you have a job in this crummy economy. And no, I don't work for Dillard's management - I'm just very tired of whiners and people who feel "entitled" !!!!
I think their customer service is great. I've never had a problem taking anything back, and when something occasionally rings up wrong, they've always made it right for me quickly. They have big sales all the time, and as a Kohl's charge customer I get extra discounts many times a year. Sometimes I find discounts of 70%, and even the full prices on clothing aren't bad. I think their toys are somewhat overpriced, but they have good buys on gift items for the holidays. I've seen longish lines on occasion, especially when they have a huge sale, or near the holidays, but they usually have plenty of cash registers open at those times.
The menswear and mens shoes department is great at this location. They are patient, friendly, and very helpful. I continue to go back when I am in need of something formal. The prices are very reasonable for the high quality clothing you are getting and I was able to find several large sales going on. Suits at 30% - 60% off the original price. Definitely recommend them!