Death is hard for anyone to deal with....The people that run this business will make it the worst experience you will ever have to endure. They are only concerned about money! They will approach anyone who they believe they can get payment from and ask and it wont matter if they are crying or in an extreme emotional condition. My family and I had no choice but to halt all services and have my fathers body transfered to a different funeral home. We are currently in the process of filing multiple complaints and looking into taking legal action against them... I do not recommend this place for even my worst enemy!