I"ve walked by this salon several times in route to the drug store so I stopped in to check them out last Friday . As soon as I walked through the door I got a good feeling! The place had just had a face lift & I found it to feel quite comfortable. The front desk personnel were receptive to me and answered all of my questions so I made an appointment for the following day. I had my hair re-highlighted and a fresh haircut. The shampoo was a treatment in of itself!I left the salon feeling great & I love my hair! They are a group of people who really listened to me & I look forward to having Changes as my beauty professionals!