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Carolina Furniture Concepts

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Business Details

Hours:
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Extra Phones:

Phone: (828) 676-3000

Phone: (828) 684-3916

Fax: (828) 681-5022

Brands:
Stanley
Payment method:
master card, visa
AKA:

Carolina Furniture Concepts Inc

Carolina Furniture Concepts Wa

Categories:
Used Furniture, Furniture Stores, Rugs, Beds & Bedroom Sets, Bedding

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Reviews

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04/08/2014

We purchased a top-of-the-line leather couch from Carolina Furniture on 12/202013, in fact, the most expensive couch in the store. It has an electric recliner, so we were worried that the couch would not work when the power goes out. The salesman assured us that this model came with a backup battery. It was delivered on 12/23, but the motor was broken on the right side, and the couch had no battery backup, as... view more

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02/02/2014

Delay and deception from Carolina Furniture. Buyer beware of you pay for a special order from this company! I had purchased 6 bookcases; one the floor model and 5 they had to order. I was told it would be 4-6 weeks. The deadline passed. Contacted Customer Service; who isn't very quick to answer the phones. Given a new date. Deadline passed. Contacted Customer Service; who isn't very quick to answer the phones... view more

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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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11/15/2010
LOVE CFC

The sales staff was very helpful! I went into the store a few times looking and after a while the staff started to recognize me. I didn't think I had enough money to buy at CFC - seeing as how everything was name brand - but I was wrong. Not only was the staff helpful but the owner went out of his way to personally help me. I was able to buy a beautiful name brand living room suit - and something I can be proud o... view more

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Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
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Carolina Furniture Concepts

2617 Hendersonville RdArdenNC 28704

(828) 681-5011

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Carolina Furniture Concepts

2617 Hendersonville RdArdenNC 28704

(828) 681-5011

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