03/16/2012Provided by Citysearch -
I went in to Chilis in Apex, NC and was disappointed. I walked in and waited 5 min before being seated. Then the hostess threw the menu on the table and walked away. I waited another 10 min before anyone came to my table to wait on me. The server said ""what can I get you to drink?"" I ordered a coke and was brought a dr pepper. I told the server i got the wrong drink and she gave me an attitude from hell. I ordered my appetizer and entree and while waiting, i noticed my waitress standing around touching her hair. Eww! 25 min later, i get my appetizer and it was ok. Then the entree came out and it was cold. I felt too awkward to complain to the waitress because of her attitude, so i asked for the manager. the manager came out and said ""what's the problem?"" like i was a piece of trash. I explained my meal was cold and have been in here for about an hour and did not like my meal. He said i was not in here an hour and got defensive. my coke was never refilled. never checked back to see how i was doing. I told manager i was not hungry anymore and wanted to leave. he gave me a bill for the drink and appetizer when he should have taken EVERYTHING off the bill. No apology. I will never go back. Don't waste your time or money!