On or around August 30, 2011, Mr. Roy Goodson or one of his employed funeral directors, called our company and engaged us to assist them. They had a customer, James Copeland, who died in Columbus, Ohio and they contracted us to prepare and transfer the person to their funeral home. This is a frequent occurrence in the funeral industry and is often done with no signed contracts. Our funeral home completed all of the tasks requested of Goodson Funeral Home in Anniston, Alabama and billed them $1479.25 for our services. Mr Goodson agreed to these charges. We have sent several past due notices to him and he has ignored them. I have personally called him twice and spoken to him. On both occassions, he assures me he will send a check. It is now apparent that he has no intention of paying us.
I wish to file a formal complaint with your organization and seek your assitance in resolving this matter.
Schoedinger Funeral and Cremation Service
229 East State Street
Columbus, Ohio 43215
Creating Healing Experiences for Those Touched by Death