Saved to Favorites

thumbnail

Leisure Works Hot Tubs & Swim Spas

Add to Favorites
CLOSED NOW
Today: 11:00 am - 6:00 pm
Tomorrow: 11:00 am - 6:00 pm
Years in Business icon
23 Years
in Business
BBB Rating icon
Accredited
Business
Amenities:
Wheelchair accessible
(734) 668-7665Visit WebsiteMap & Directions5204 Jackson RdAnn Arbor, MI 48103Write a Review

More Info

Award Winning Hot Tubs & Swim Spas

General Info
Professional sales & service of hot tubs and swim spas
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Standards for Trust and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the businessā€™ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Fax Number: (734) 668-9650

TollFree: (877) 227-7727

Services/Products
Master Spas hot tubs & swim spas Healthy Living Hot Tubs Michael Phelps Signature Swim Spas Michael Phelps Legend Series hot tub Clarity Spas Twilight Series Spas by Masterspas
Brands
Clarity Spas, Good Health Saunas, H2X Swim Spas & Aquatic Exercise Spas, Healthy Living Hot Tubs, Master Spas hot tubs, Michael Phelps Legend Series Spas, Michael Phelps Signature Swim Spas by Master Spas, Twilight Series Spas
Payment method
financing available, debit, check, paypal, cash, all major credit cards
Location
Located on Jackson Rd, just east of Zeeb Rd at exit 169 off I-94. We are located next to Sherwin-Williams and across from the Share House. PoolandSpaSale.com
Amenities
Leisure Works provides professional service on all products sold. Our service technicians are factory trained and certified.
Accreditation

BBB

Associations
APSP - Association of Pool & Spa Professionals IHTA - International Hot Tub Association SpaSearch Approved BBB Accredited A rating
Categories
Other Information

Price Range : Average

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
AR
Anthony R.

08/18/2017

Overall
Selection
Service

Would highly recommend Leisure Works to anybody looking for a spa. My wife and had shopped 2 other stores prior to swinging in and wish we went there first. Very knowledgeable and NOT pushy which my wife liked.

MB
Maurice B.

08/16/2017

Overall
Selection

A very wide selection of colors and designs. A little bit of everything and had exactly what my husband I were looking for. The salesman had a lot of experience and was very helpful.

MN
Mac N.

08/16/2017

Overall

When my cover had a rip in it they did not hesitate to replace it. Even hauled my old one away with them.

DW
Dave W.

08/16/2017

Overall
Selection
Service

Great service as usual. Thank you for delivering my new cover and cover lift. My wife will love it!!

FR
Frank R.

08/16/2017

Overall
Selection
Service

Thank you for all the help today Kreg. I appreciate a company taking the time to help me with my water troubles and I didn't even buy the spa from them. But my next one will be!

TE
Tina E.

08/16/2017

Overall
Selection
Service

Thank you for shipping my filters same day. I have a huge party this weekend and didn't have time to get to the store and they shipped for free! Great as usual!

AW
Amy W.

08/16/2017

Overall
Selection
Service

We love our swim spa! My kids are in there every day and I couldn't be happier. The delivery crew and sales team did a great job helping us out. Thank you

TW
Tim W.

08/16/2017

Overall
Selection
Service

I purchased my Master Spa from Leisure Works 16 years ago and its still running strong. Very helpful at the store with questions on chemicals and service. Thank you Leisure Works.

JH
Jennifer H.

08/16/2017

Overall
Selection
Service

Thank you Leisure Works! The crew did a great job today installing my spa. Very professional and helpful. I can't wait to soak in it tonight!

ES
Elisa S.

08/16/2017

Overall

Great customer service and follow up! Love our swim spa. We use it every day, and the water stays clean and clear with minimal effort.

JR
Jordan R.

08/16/2017

Overall

My family and I use our Twilight tub almost every weekend to have friends over. It is a great time. They are also so on top of it with their customer service

JW
Johnson W.

08/16/2017

Overall

Great team in there. I even got feedback from the owner after I purchased my master spa. I would send my family to them in the future

DT
Doug T.

08/16/2017

Overall
Selection
Service

The selection of chemicals from their website is like walking into the store but being able to do it from my home made it easy. And they were delivered the next day

ZN
Zach N.

08/16/2017

Overall
Selection
Service

The service I received from the salesman was outstanding. They provided me many options to choose from in my price range and didn't push my in any direction.

pbunny

11/15/2011

Overall
Thanks for all of your help! ...

Thanks for all of your help! We love our hot tub and appreciate all that you do for us. I must have had 100 questions after our purchase. Thanks for your patience with us. Our family really enjoys our hot tub from your company. Thanks again!

drshumaker2

01/29/2009

Overall
Great company to do business with!

I purchased my hot tub from Leisure Works about 5 years ago. I had a problem with one of my fiber optic lights, it just wasn't as bright as the other ones. Maybe we were just being picky, but we wanted it corrected. Leisure Works came out numerous times to figure out the light. After the third time trying to correct the problem, Leisure Works delivered us a brand-new hot tub with a brand new cover. They even threw in some extra fun stuff. Everything works great now, and has ever since. If anyone wants a great hot tub and wants outstanding service, you can't go wrong with Leisure Works!

molly5474

08/19/2008

Overall
Spa good Service Stinks

We bought our spa about 6 years ago. Spa worked great until this year, when we had some pipes split. We took some pictures went to Leisure Works where we had bought it. They said service would call us, which they did after a day and left message that they needed to order a part and would get back to us. A month went by before they called again (only called when I called to complain about the time it was taking to repair). Service finally called and said would come out Friday or Monday, finally showed up on Wednesday. Then wasn't ready to fix it -- said he needed a saw which he didn't have and coveralls since this was an outside job and would come back Friday or Monday -- isn't that a surprise. Finally came back the following week, ripped out some broken pipes and left. I got a call from Leisure works the next day and they told me that their service guy said it was too dirty outside to fix. It took them two months for them to tell me they didn't want to fix my spa. I looked on the internet and found someone who came out the first time and fixed it in two hours after only a two day wait. I made a mistake in thinking that Leisure Works would be the best to fix their own spas. So if you think you will ever need service I would recommend you go some where else to get your spa.

claimed iconBusiness Response01/29/2009

I apologize for your experience with my company. Please understand that our service professionals are trained to watch out for mold, mildew, and mouse droppings, which is what was present both inside and outside your hot tub. The health of my employees and my customers is our top priority. Sorry for the inconvenience.

This listing has been claimed by a business representative.

Details

Phone: (734) 668-7665

Address: 5204 Jackson Rd, Ann Arbor, MI 48103

Website: Your Master Spa Hot Tub & Swim Spa Experts

People Also Viewed