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3055 SE Delaware Ave, Ankeny, IA 50021
Whether you're looking for a new Kia, a previously owned car, truck, SUV or vehicle financing, our friendly, professional staff is ready to provide you with all the help you need -- New cars, used cars, lease, auto repair, auto parts, auto service, financing, new car, used car -- new cars, financing, used cars, auto parts, Kia, car, truck, SUV
If you are in need of brake repair the service department here at Dewey offers a convenient way to schedule you next service appointment with their online service appointment form. You should go to them for all your Iowa Ford service and repair needs.
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I took my 2004 F150 in for service and was completely appalled by the unprofessional attitudes of their the Assistant Service Manager, Matt Karnatz, and the Service Director, Kent Kisling. I don't know if these two were just having a bad day or if this type of service is acceptable with Ken Garff Automotive Group, but I will be reaching out to their headquarters in Utah to find out. Either way, they can be certain that I will never do business with them again. You would think that if a guy rolls in with a 2004 F150 with 250,000 miles for an expensive tune up, he might just be trying to decide if he wants to invest more money into a 250K mile vehicle or should he just invest in a new one. Within a matter of seconds of initial conversation, I could tell that ""customer service"" was not a priority with these guys. Hey guys, read the book Raving Fans, or take a customer service course at DMAC. I felt sorry for Dan Boettcher and their sales team because that service department is costing them a lot of future sales. IMHO
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