Like the preview review I will say STAY AWAY from this company. I have to move, it was an unexpected move and I ordered propane the month before so, my tank is full. Amber (rude) told me that I signed a "NO REFUND POLICY" so they will not refund my money. Then she told me that, they may be able to refund my money but with a $40 fee and they will be refunding only half of the value i have in my tank. I told her it was a rip off and i will go in Small claim. She started laughing at me. STAY AWAY FROM THIS COMPANY!!!!!