If I had to tell a friend about this company I would say they are great company too rent from. I could not give them 5 stars because no company is perfect I would if I could give them 4 and 3/4 stars. They always show up to my apartment in a timely manner and return my phone calls within 24 hr unless its an emergency then its usually within an hour or so but there's only been one of those when a pipe broke in the middle of winter and they had a plummer there in about an hour or so and fixed the problem and cleaned up the mess, this made me very happy and I got my carpet cleaned FOR FREE...lol. Gotta look at the bright side. The other times in the 4 yrs I've rented from them there has been a few small issues, like a pipe being clogged (their there the next day and fixed it) or no hot water (had to schedule a pluming company to come out and install new water htr because it went out and was no good). There prompt action and attention to detail is fantastic and I will rent from them again if I move but I'm pretty happy living right where I'm at. If you are looking for place to live I recommend NOVA.
Our condo association went through several management companies before we interviewed & contracted with Bonanza Realty. They've been responsive to our needs and helped us tremendously in managing our maintenance issues and special requests we made for accounting and budgeting. Don't know why the other reviewer had such a negative attitude. Everyone makes mistakes, and Bonanza has always taken responsiblity for any they may have made (very, very few) and corrected them to our satisfaction promptly. Happy to recommend them if you're having unsatisfactory experience with your management group. Nice group of people with lots of experience. Gordon Hazel deserves credit for growing a great little company here.
I moved into my Nova rental in October 2011, and since my move I have nothing but positive things to say about the company. During my initial apartment hunt and move in, the staff was friendly, professional, and prompt with each process of the lease agreement--making the move quick and easy. Obviously, each new home has its share of fix-ups and problems, but the staff at Nova has since responded quickly to each of my requests and fixed whatever problems the apartment has had. I feel very comfortable calling Nova when I have a question or concern, and I could not be happier to be living where I live and highly recommend Nova.
Nova property management is the BEST!! I literally had only one week to find a new rental because my land lords sold my current residence in a short sale and they helped me find a new place in THREE days! Val was so knowledgeable about all of their properties. She asked me relevant information about my needs and then provided several locations for me to preview on my own. I am really happy with my new place and it was refreshing to go work with a property management company as they do SO much of the work for you. I highly recommend Nova property management.
I just want to say "thank you" and compliment you guys for all the work that's being done around here. Last week two very nice guys, who's names escape me, scraped the moss off our, north facing, roofs. Then yesterday they returned to straighten the fence between my unit and the next and trimmed the trees. Along with tat and the increased frequency of watering and lawn cutting indicates to me a much needed increase in attention to the appearance and value of our neighborhood. We all appreciate it. Thanks again!!
It allways crackes me up when i see reviews on a business. Let me be honest, i saw a property with one of the managers, and she was real on top of it, found me a place i love, still living there and still like, maitenance is a little slow but they probably manage more than one property so im under the impression sometimes they are really busy, people in the office know who i am and i love that. So if other people are unhappy to bad. I like it in my place.
Just a quick note of gratitude to the awesome staff of Roy Briley's for taking such great care of my property. The things I like most about their company are: 1. Their professionalism 2. Their attention to detail 3. Keeping me notified of any 'changes' in a very timely manner 4. Getting a fair budget recommendations for our board 5. Always having the time to answer my questions I am a very satisfied client, thanks to Roy Briley for all that they do.
We would like to take a minute and let everyone know, that Nova Property is absolutely a wonderful place to do business with. Our company has been doing majority of Nova's appliance repair work for around 30 years now! Everyone in the office that I deal with on a daily basis is a delight to work with. Therefore, I highly recommend Nova Property Management for all your management & rental business needs. Sincereley; Teresa Robbins
In the short time that Roy Briley has managed my condo properties, I am extremely impressed with the professionalism, reliability, integrity and competent management which the Briley team provides. But, Roy offers another ingredient which distinguishes it from the run-of-the-mill property management firm; genuine concern and attention to the boards interests and financial well-being. I recommend Roy Briley property management.
I can say from personal experience that Roy Briley Association Management is the most professional management company in the city of Anchorage, Alaska. Their staff is absolutely intuitive to our needs and they are always taking care of us like we are the first priority! I understand that they manage other condominiums but it doesn't feel that way, it feels like it's a one on one attention given to us.