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Medical Park Family Care

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Business Details

45

years

in Business

Making a Positive Difference in Patients Lives since 1973
Hours:

Regular Hours

SunClosed

General Info:
Walk-In, Same-Day, and Saturday Appointments! Medical Park Family Care takes great pride in bringing the finest medical services needed and wanted by our patients. Our mission is To Make A Positive Difference In Every Patient's Life. We work hard to make that happen and trust that will be your experience with us. With an on-site lab and a variety of diagnostic tools, most patients find they can complete their tests and evaluations in the same day, often leaving with a diagnosis and a plan for healthy living. Because family practice physicians are specialists in the person as a whole, our doctors are able to treat many different medical issues. All our patients will ALWAYS see a doctor and we are happy to work with individuals from birth to adult. We even offer a full service Occupational Health/ Occupational Medicine Department!! We are preferred with Aetna, Blue Cross, RBMS and more. We also do courtesy insurance billing.
Extra Phones:

TollFree: (888) 382-8486

Services/Products:
General Medicine, Family Care, Women's Health, Men's Health, Childrens Health, Urgent Care... On site Lab, Radiology, Occupational Health
Brands:
Brethine
Payment method:
amex, discover, visa, mastercard
Location:
Corner of Northern Lights and Lake Otis
Neighborhoods:
College Corner, Rogers Park, Woodside East
Amenities:
Cash Accepted. We Bill Insurance
Languages:
English, Spanish
Accreditation:

Our 14 Doctors are Board Certified Family Physicians

Categories:
Clinics, Medical Clinics, Physicians & Surgeons, Family Medicine & General Practice, Physicians & Surgeons
Other Information:

Parking: Lot

By Appointment Only: No

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Reviews

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Overall
Too Bad

Okay, so my two star is not for the entire business. It is for the front staff who are not very helpful and are quick to tell you that they have over 60 lines and multilple doctors as if that's your problem. They have a poor system of screening calls for the doctor. It doesnt matter if you tell them you want to talk to either the doctor or the doctor's nurse about your office visit, they ask if you want to make an appointment. I understand that screening calls for the busy doctors is very important and also understand that medical advice is not free. However, I just wanted to talk to the nurse/doc about my lab work because I did not hear from them in two weeks. And of course I get transfered to the triage nurses line. What? Its too bad for the nice doctors there. I have several doctors that I really like and they get five (*****) stars! They are the only reason I go back. Customer service sucks! They got too big for their own good.

claimed iconBusiness Response05/15/2009

Dear PalmerAnchorage2009~ I was sorry to read your review and discover you had such an unfortunate experience at Medical Park. As you are aware our 12 physician's are committed to providing the best possible care to all of our patients and we do take seriously comments such as these...As we sincerely take customer service very seriously. I apologize for your negative experience and hope you will give us another chance. Please do contact me if you wish to discuss this further. I am more than happy to assist you in any way I can. Regards, Diana Matukonis and the staff and physicians' at Medical Park Family Care

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Medical Park Family Care

2211 E Northern Lights BlvdAnchorageAK 99508

(907) 279-8486

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