I called McCann in the afternoon and had an appointment first thing in the morning the next day. Don, the owner, arrived to my home on time. The job I needed done took less than an hour (with a one hour minimum required) and then he said, "you've got me for the hour, what else do you need done?". The extra things I showed him he was able to fix, like a leaky bathtub that was dripping and causing a hole in my ceiling below. Don was on time, extremely knowledgeable, fixed more than what I initially called about, kind, and informative. I didn't have a plumbing guy before, but I do now and I'm telling all my friends and family about McCann Plumbing and Heating and the excellent work they do and value they provide!