I have gone to Ivy Nails 2 times. The first for a mani/pedi fora vacation. They did great work. The second time I got a full pedi and full set. The pedi was as great as the first time. The full set was quality but not filed into a shape I like. I went back the next day and wanted them reshaped and a polish change that they were rather snotty about. I didn't mind paying for it since the lady had asked me if it was ok and I said yes. Their unfriendly demeanor was something I had not experienced. It was a big turn off. Idk if i Wil go back or not. The service had been great up until this. I'd rate it 3.5 but it won't let me.