This specific location is usually really great. Unfortunately if you call before the hours of operation there is no 21st century piece of machinery robotic voice that automatically answers explaining to me things like store address hours of operation or any other tid bit of info, I the customer might need when calling before you are actually open. You would think that great clips being such a large chain would have this marvolous piece of equipment most like to call ananswering machine on some sort of a server but maybe this location is privately owned and the owner is too cheap to invest. Either way... Wake up great clips on Dimond, join the rest of us in the age of technology and make live easier but who am I kidding? Like you are really going to read this online review or even know that it is here... You don't even have an answering machine!