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Golden Gate Restaurant

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Business Details

20

years

in Business

Hours:

Regular Hours

Extra Phones:

Phone: (907) 561-4277

Primary Phone: (907) 561-4277

Fax Number: (907) 561-4277

Fax: (907) 561-4274

Fax: (907) 561-4277

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Payment method:
master card, visa
Neighborhoods:
Campbell Park, University Area, Athenian Village
Categories:
Asian Restaurants, Take Out Restaurants, Chinese Restaurants, Family Style Restaurants, Restaurants
Other Information:

Good for Kids: Yes

Cuisines: Asian, Family Style, Chinese, Pan Asian

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Reviews

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mstangpaul

Posted: 8/20/2007Provided by Citysearch - 

Overall
Bad Customer Service

When our waitress came over to take our order (my wife and I), I was a little hesitant to order because I really wasn't sure exactly what I was ordering and I asked her for some help in making my decision. We discussed 2 items on the menu and after some consideration I made my choice. After our nominal wait time, we received our plates. A couple minutes later another plate came out. Being a novice chinese food eater or whatever you wanna call it, I assumed that it was normal to receive rather large portions however this seemed a bit much. So before I ate I waited for her to come back and check up on us. Normally thats what a good server does when someone receives their food. Especially when someone other than the server brings out the food. I didn't eat the extra food and I waited and waited my entire meal and she never came to check up on us. I couldn't even see her floating around the restaurant to flag her down. Finally I flagged her down when we were ready to go after finally getting a glimpse of her. I very politely mentioned the extra meal and she very condesendingly told me she repeated it back to me and took offense while insinuating I was too poor to pay. I apologised for the misunderstanding, and reiterated the fact that I only wanted one main course meal and that I don't want to pay for something I didn't order. She walked away from us seemingly having a childish fit. On our way out I approached her and apologised again for the misunderstanding and advised her that we did not see her for the duration of our meal to let her know. She snapped at me and asked me if I was capable of walking and should have gotten up to come get her. After hearing that nonsense, I told her that I shouldn't have to get up and how about we just throw customer service out the window. Apparently family owned restaurants that employ within shouldn't be held to the same customer service standards just because your less likely to get fired.

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akwhiteraven

Posted: 1/2/2005Provided by Citysearch - 

Overall
menu

Ask for the Chicken noodle soup-and ask for it spicy,simply the best.............

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nvsbleman

Posted: 6/24/2004Provided by Citysearch - 

Overall
No Joke: Best Hot 'n' Sour Soup on earth

The best Hot 'n' Sour soup I have ever had... this is how Hot 'n' Sour is supposed to be, not that brown broth you get most places; the Schezwan is also top notch.

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Golden Gate Restaurant

3471 E Tudor RdAnchorageAK 99507

(907) 561-4274

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Golden Gate Restaurant

3471 E Tudor RdAnchorageAK 99507

(907) 561-4274

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