This is such a terrible business that they do not even deserve 1 star. Their equipment (oxygen) is poorly maintained and reeks of cigarette smoke. Their service is nonexistent. They say they will deliver and never show up. They say they will call back and never do. They obviously care only about collecting your medicare money and providing absolutely nothing in return.
Geneva Woods Health Care Services
- BBB Rating:
- General Info:
- Geneva Woods Pharmacy provides a full range of medical equipment, and is located in Anchorage, Alaska. Its products include wheelchairs, walkers, uni-recliners, therapeutic support surfaces, powered mobility lifts, respiratory, daily living aids, bed products and scooters. Its medical equipment center provides a complete line of home medical equipment, respiratory services and supplies for both adults and pediatric patients, including oxygen concentrators, cylinders and nebulizers. It also provides information to enhance the lives of individuals with nutritional needs. It offers product of various companies, such as Ross, Nestle, Novartis and Mead Johnson. It additionally has registered pharmacists and customer service specialists to advocate for better health. Geneva Woods Pharmacy ha been providing home care services to Alaskan community for more than 25 years.
- Extra Phones:
Phone: (907) 334-9100
Phone: (907) 297-1111
Phone: (907) 334-9400
Fax: (907) 279-8054
- Home Health, Oxygen
- Payment method:
- master card, visa
- Northland Industrial Center, Campbell Park Acres, Taku - Campbell
Geneva Woods Professional Infusion Pharmacy
Geneva Woods Pharmacy Inc
Geneva Woods Medset Pharmacy
Geneva Woods Pharmacy
- Home Health Services, Medical Clinics, Social Service Organizations, Medical Equipment & Supplies, Home Health Care Equipment & Supplies, Health & Welfare Clinics, Nurses-Home Services, Hospital Equipment & Supplies
Horrible customer service! If your able to get your monthly supply order from another company - do it! They have had horrible customer service for years and now have combined businesses with another company in town and it's only become worse! Save yourself the time and go with another company!
I was discharged from providence with instructions to call Geneva woods about a supply of IV antibiotics, and the people I spoke with were very kind, answered all my questions, and sent a nurse over to my house right away. The nurse herself was understanding of my situation, very helpful in teaching me how to perform infusions myself, and even came back to help me when I realized my PICC was exposed to air that same night. Another nurse they sent to change my dressing was so great, not...view more only was he very careful about replacing the dressing, but he also explained all the things he needed to do to it or put on the PICC line, and for that I'm very thankful. I don't know how they got so many 1 star reviews, maybe I was just lucky, but I will go back to Geneva woods if I ever need home healthcare again.view less
It seems to be a common opinion that this pharmacy could function much better for physicians and patients. People are going to lengths such as finding providers out of state that will mail medications and supplies. Some places they are the only choice for some services.
Spoke with one of the representative (Stephanie in Wheelchair Department) in regards to renting a motorized scooter. She keeps saying that she will call me back as within the end of the day or the next day, I waited for week hoping to get an answer from her but she never did call me back. Called her several times for and update and she keeps saying that she either spaced out, needs an approval from her supervisor, and needs to get a hold of the vendor for the scooter. After wasting a w...view moreeek waiting for nothing, I finally called Frontier Medical. Jennifer Watt helped me within 5 minutes, got the answer that I needed, emailed my invoice and placed my order right away. Geneva Woods' Management needs to look at this because you will end up loosing customers because of this kind of s=customer service.view less
I've dealt with this business multiple times and have yet to have a good experience. I work in an assisted living home and call prescriptions in to be delivered. They deliver promptly but their customer service is disgusting. I have dealt with multiple people over there, male and female, and they act as if I am inconveniencing them. I usually ask for someone else just hoping to get someone willing to help me with some manners. I don't know where they find these people but if you're loo...view moreking for a company with compassion for others look elsewhere.view less